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Folsom, California |
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Drop Zone Computer Company Ratings and Reviews
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 (Rated 4.5 Stars) Based on 19 votes
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May 22, 2010, 2:17 pm
Dan Nelson
|  Rated: 5 Stars
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Repair
"This repair was not there fault but they took care of it any way in just minutes. Two Bros you can count on to do some thing right check em out!"
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March 13, 2010, 2:32 pm
Dan Nelson
|  Rated: 4.5 Stars
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Great service
"They had it for several days but did a complete scan cleaned it up and up graded my soft ware for security. Working fine now would go here before PC Components again"
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November 7, 2008, 8:10 pm
Anonymous
|  Rated: 4.5 Stars
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The Drop Zone Rules!
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January 25, 2007, 1:45 am
Dave H.
|  Rated: 4.5 Stars
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Drop Zone Computers
"Steve Sheehan and the rest of the family are very competent, knowledgeable, and provide the best in customer service. They are very patient and accommodating to even the novice. Their technical skill is first rate when it comes to repairs and troubleshooting. Steve was very kind in correcting the obvious errors of mine and offered great advice on what not to do the next time! Thanks, Steve."
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October 23, 2006, 10:12 pm
Prabir Ghosh
|  Rated: 5 Stars
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Service
"I needed some screws to assemble for my notebook computer, but was unable to find them anywhere else. They found the correct computer screws for me and completed the assembly. I was all done within five minutes. Excellent service and customer commitment!!"
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September 21, 2006, 5:04 pm
Frank Fogarty
|  Rated: 5 Stars
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Service
"Company was very friendly and helpful. Answered questions fully. Service was performed in a professional and efficient manner. Very fair, did not try to nickle & dime you. I would definitely go back. Repaired laptop keyboard."
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June 27, 2006, 4:29 pm
John Baciocco
|  Rated: 5 Stars
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Great computer Service!
"The Drop Zone saved my hard drive!! I had lost some important photos and was told by Nerds on Call that they were "gone". The Drop Zone found them on my "crashed" drive in minutes. Thanks"
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June 10, 2006, 2:38 am
Bob Broger
|  Rated: 5 Stars
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Excellent performance
"I brought my computer in for repair. I took it to two other computer shops before I took it to Drop Zone. WHAT WAS I THINKING. Geke Squad and Best Buy told me my computer was not repairable. Drop Zone brought it back to life for a minimal charge of $59.00. I will never go anywhere else. I am a believer."
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May 3, 2006, 1:24 am
tom paniagua
|  Rated: 5 Stars
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great service and value
"I brought my computer in to have another hard drive installed and have the system checkd out, they were fast in installing the hard drive and checking out the computer and there prices were very good and there very costomer friendly. I would reccomed this buisness to all of my friends.
Tom"
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November 28, 2005, 8:10 pm
Carmen Held-Tauchar
|  Rated: 5 Stars
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Service and Computer Repair
"I took my computer in for a "check-up", because my formerly top-of-the-line machine had started being so slow that it was starting to make me have to work twice as long on everything.
The friendly staff at Drop Zone left no page unturned to find what was wrong with my computer and fix it. In a differend place I might have paid enough for their labor to actually purchase a new computer, but here I got a great price, great service and great advice on how to keep my computer running smoothly, which it has since I took it there.
Thanks Drop Zone."
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August 25, 2005, 1:21 pm
Spence Gerber
|  Rated: 4.5 Stars
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Good Knowledge, Excellent Service
"The DropZone crew did an excellent job of ressurecting my old laptop. They were pragmatic in their approach discussing the relative value of labor and parts versus replacement and came up with and executed a plan that met my needs. The held to their estimated labor expense and were very helpful with several follow-up issues. It's great to have knowledgeable personal service right in the neighborhood our current world of big box retailers and marginal customer service.
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August 15, 2005, 8:02 pm
katie donaldson
|  Rated: 5 Stars
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service
"Great service!!!!"
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July 20, 2005, 4:54 pm
Rey Ortega
|  Rated: 5 Stars
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Why bother going anywhere else?
"Service was excellent and quick! Once even on the spot. Great prices for the work and knowledge. I got what I paid for and felt great about it! Trust is important when it comes to todays confusing technology. These guys know what they are doing. If you shop around your wasting your time."
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June 8, 2005, 2:23 pm
Ed Fitzgerald
|  Rated: 5 Stars
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Tenacious Service
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Drop Zone not only got my 3 year old PC running quick and able.. they went the extra mile to find out why a problem developed with my real player.
When I brought the PC back after service with a "CD won't burn" issue, they were very patient with my lack of knowledge. They guided me throught the process of removing and and re-installing a program that clearly fixed the problem.
Steve and John are tope with this customer! "
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June 3, 2005, 5:33 pm
Carol Veder
|  Rated: 5 Stars
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Courteous and thorough!
"I had several problems with my computer and monitor and Steve and Jeff were exceptionally thorough in chasing the problem, making the diagnosis and doing the fix. They were especially patient in explaining the problem and the solutions to me. When the monitor wasn't working, they chased down the manufacturer and got them to send me a replacement without extra charge. They are courteous and warm and can be trusted with your precious computer!!"
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May 27, 2005, 2:44 pm
Tim Habersack
|  Rated: 5 Stars
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Service and Support you can rely on.
"Dropzone Computers has a veteran staff that will do everything they can to ensure they meet all your computing needs. I have a corporate account with Dropzone, and I consistently recieve quotes on products faster than the competition. Also their prices are as good or better than anywhere else. I always go to them for all my computer needs. I suggest you do the same."
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May 21, 2005, 10:23 pm
Kym M
|  Rated: 5 Stars
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Excellent Business
"They were able to save everything off of my laptop hard drive AFTER I thought it was hopeless. They ordered & installed a new drive and restored my laptop to excellent working order in record time! These guys are friendly & quick & let you know what is going on every step of the way. You can actually see them do the diagnosis & repair right there in the shop! I Highly recommend Drop Zone for any computer issues!
-Kym"
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May 21, 2005, 12:41 am
Brian Sharp
|  Rated: 5 Stars
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Level of Service
"This business is truly deserving of a '10'. Everything one could expect in the way of customer service is delivered by a family that practices what it promises. I brought in each of the computers in my network, each with its own issues. Each one was properly diagnosed and quickly returned to service. The technician was thorough, knowledgeable and clearly focused on the resolution of my problems. The price was more than fair. I urge anyone who values the idea of an ethical business to support this one."
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May 19, 2005, 4:04 am
Brian M
|  Rated: 4.5 Stars
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Great Service
"Took my computer in for service. Turnaround was 24 hrs as promised and the cost was reasonable. I'm taking my sisters computer there tomorrow! Keep up the good work."
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